B&B Grounds Service Agreement
Version 2026-10-20 · B&B Grounds & Property Co.
Services
The accepted quote forms part of this agreement. Only services specifically included in that quote are included in the price. Mulch, pine straw, hauling, excessive debris, overgrowth restoration, landscaping and storm cleanup may require a separate quote or customer approval.
Recurring service
New standard maintenance requests default to BIWEEKLY — EVERY 14 DAYS. Select ONE TIME for a single visit. Projects and existing accounts are not automatically enrolled. Biweekly service occurs approximately every 14 days, subject to owner scheduling and weather. Recurring pricing depends on maintaining the agreed frequency; customers may not unilaterally skip visits. When less mowing is needed, other maintenance included in the package may be performed.
Schedule changes
Requested exceptions require B&B confirmation and availability. Construction, emergencies, property damage or utility work may justify an exception. Repeated skips may result in revised pricing, one-time pricing or discontinuation after notice. Requested dates are preferences; B&B assigns final appointments.
Weather and safety
B&B determines whether weather, soil and turf conditions permit safe service. Rain, saturated ground, storms, equipment issues, holidays or emergencies may move service to the next reasonably available window. We will make reasonable efforts to communicate significant changes. B&B-initiated postponements incur no customer cancellation fee. Customers should not independently skip service because rain occurred.
Payment
Payment is due upon completion unless the customer has an approved NET 10 business account (10 calendar days from invoice date). Routine completed work does not require a separate approval before payment is due. Report genuine concerns promptly; they do not eliminate payment for properly completed work. Electronic invoices are authorized. Card charges require separate payment-method authorization. Returned, reversed or disputed payments do not eliminate amounts legitimately owed.
Past-due accounts
Contact us before delinquency to request an exception. After the applicable courtesy period, a one-time late charge of 20% of the unpaid service balance may apply to the extent permitted. Services may be suspended until the outstanding balance and applicable charges are paid. No additional recurring visit is required during suspension. Reasonable collection costs actually incurred may be sought where permitted.
Property access
Provide reasonable access, unlock gates or supply access instructions, and remove vehicles, toys, hoses, furniture, waste and movable obstructions. An attempted-service or trip charge for denied access applies only if disclosed before booking.
Pets, dog waste and equipment safety
Secure pets and keep children, guests and others away from operating equipment. Remove dog waste before service. A $35 fee applies when dog waste is present in areas requiring maintenance and the crew must work around or remove it. Extensive cleanup requires a separate quote. Unsafe or unsanitary conditions may stop or postpone work.
Hidden items and existing conditions
Identify irrigation heads, invisible fencing, lighting, drains, wires, utilities, pipes, decorations and unusual hazards. B&B exercises reasonable care but is not responsible for concealed, improperly installed, deteriorated or unmarked items that cannot reasonably be identified, or pre-existing lawn, drainage, structural, pest, disease or other property conditions. Before-and-after photographs may document conditions and work.
Overgrowth and materials
Recurring prices assume normal quoted conditions. Extraordinary growth, debris, prolonged denied access or changed conditions may require extra pricing, communicated before substantial additional work whenever practical. Materials, plants, sod, soil, chemicals and disposal are excluded unless quoted. Approved special orders may require advance payment and may be nonrefundable once committed, subject to applicable cancellation rights.
Service quality and pricing
Report workmanship concerns within 24 hours whenever possible, with photographs when useful. B&B may inspect and determine appropriate correction. Price changes for scope, property conditions, fuel, labor, disposal, access or frequency will be communicated before a new recurring rate takes effect. Weekly legacy plans, biweekly and one-time services are separate pricing categories. Changes in frequency may change the rate.
Cancellation and rescheduling
Call or text (843) 605-5299 at least 24 hours before the confirmed service window. Requests require acknowledgment. Less than 24 hours’ notice incurs 75% of the scheduled service price. For Welcome to the Family, use the accepted Welcome to the Family price: a $75 service incurs $56.25. No full-price cancellation fee applies under this version. Canceling a visit does not terminate the recurring plan. B&B may waive fees for genuine emergencies. B&B-initiated delays have no cancellation fee. Special-project deposits, committed expenses and materials follow the accepted project quote; no extra project cancellation charge applies unless agreed in advance. Applicable statutory cancellation rights remain intact. Charges are reviewed by the owner; accepting this agreement does not authorize automatic card charging.
Termination
Provide at least 7 calendar days’ written notice to end recurring service. Visits inside the notice period remain subject to the cancellation terms. B&B will acknowledge termination without unreasonable delay. Termination does not eliminate amounts owed for completed services or approved materials. Nonpayment, threats, unsafe conditions, repeated denied access or unauthorized skips and material breach may result in immediate suspension or discontinuation.
Responsibilities and entire agreement
B&B will make reasonable efforts to attend the scheduled window, respect the property, operate safely, perform agreed services professionally, communicate material problems and leave serviced areas reasonably clean. Customers provide access, safe conditions, accurate property information and payment. This agreement, the accepted quote and approved written changes form the service arrangement. Scope, frequency and price changes should be documented. Remaining provisions continue if any provision is unenforceable to the extent permitted.
Electronic acceptance and cancellation rights
Quotes, invoices, scheduling and payment notices and this agreement may be delivered electronically to supplied contacts. Electronic acceptance has the same intended effect as a manual signature. Nothing waives applicable buyer cancellation rights, including qualifying home-solicitation rights. Required cancellation notices and the appropriate B&B mailing address must be provided where applicable. Contact B&B for assistance.